QK-G021 V1.1 is unable to restore relay working mode after the power-cuts

Questions about our IOT solution and products. This includes QK-Gxx series and QK-Wxx series products
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ejavan
Posts: 6
Joined: Sun Sep 07, 2014 9:36 am

QK-G021 V1.1 is unable to restore relay working mode after the power-cuts

Post by ejavan »

Dear Team, the issue is that the QK-G021 V1.1 is unable to restore relay working mode after the power-cuts. It means that after mains outage the whole unit resets all 3 ports relays to default, e.g. NO mode. How to setup the unit to remember the last working mode of relay so that when the power restores, the unit brings relays to the status they were before the power-cut? Thank you

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admin
Site Admin
Posts: 637
Joined: Tue May 13, 2014 2:50 pm

Re: QK-G021 V1.1 is unable to restore relay working mode after the power-cuts

Post by admin »

Unfortunately, this doesn't support with the current version firmware now. The decision was made after carefully reviewed. Many of these devices were used to control the temperature, humidity, gas pump, warehouse, and motor controls. Eventually, we noticed keep the site/device safety is the most priority.
Thanks for your understanding.









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